Supporting the Development of a New Digital Learning Product for National Security and Policing
We supported a national security policing body in the development of a digital learning product to help UK businesses to practice their readiness for security incidents.
Context
The Accelerated Capability Environment is a unit within the Homeland Security Group tackling public safety and security challenges arising from evolving digital and data technology.
They commissioned us to support NaCTSO, a police hosted unit that supports the government’s counter terrorism strategy to develop a digital learning and testing product. The objective being to help UK businesses to practise their readiness for security incidents.
They asked us to run design and run a collaborative showcase & workshop to understand the technology vendor landscape, align on product use-cases as well as define an innovation roadmap.
Approach
A Needs-led approach
The approach adopted was needs-led, starting with a scoping workshop to deep-dive and align on 3 key questions: What does the product need to achieve? For whom should this product be developed for? What are the barriers or incentives for usage? Aligning on key product needs helped build a clear picture of the product use cases and NaCTSO’s selection criteria for technology vendors
Exploring the Art of Possible in the Digital Learning Landscape
We engaged and selected a range of market-leading technology vendors to showcase their solutions. The demonstrations provided inspiration, ideas and practical considerations, supporting NaCTSO staff to connect and critically assess the capabilities, level of fidelity and real-world application of different solutions to meet their product needs.
NaCTSO is currently having ongoing discussions with one of the vendors selected.
Building a Roadmap for Success
Once aligned on product needs and having explored the art of the possible through the showcase, we collaboratively developed a 3-stage strategic roadmap to support and structure specific goals and success metrics for the next stages of product development.
Outcomes
Building a Roadmap for Success
Once aligned on product needs and having explored the art of the possible through the showcase, we collaboratively developed a 3-stage strategic roadmap to support and structure specific goals and success metrics for the next stages of product development.
Some of our work
