The Power of Emotional Intelligence
The ultimate advantage humans hold over machines is our ability to feel empathy. By connecting with people on an emotional level and understanding their intrinsic desires, we can build trust, establish loyalty and create meaningful experiences.
While robots might be amazing at processing millions of calculations, a human’s ability to read people and put themselves in their shoes is wonderfully unique.
Teresa explained that “if your business is about creating relationships, then your intrapreneurs need to have the emotional skills to get close to people and create trust.” Imagine sitting down with a computer to discuss partnership opportunities over coffee — it just wouldn’t happen!
Understanding emotional intelligence is all about knowing when to give people time and space to explore themselves. Teresa also explained the value of employees using their creativity to explore new opportunities and possibilities. As AI takes control of day-to-day tasks, humans must let their imaginations run wild to push boundaries and discover new, exciting ways to grow.
Remember — exploration doesn’t necessarily mean you’re lost! As Ian Wallace explained, “entrepreneurship is always a retaliation to society and what does not work.”
Sometimes the only way to move forward is to lose yourself in new ideas and explore alternative perspectives.